“Customer service and consumer protection should not be relegated to the sidelines by goals driven by hard targets and sales related incentives for on-boarding customers."from Banking/Finance-Industry-Economic Times https://ift.tt/2OPQsKS
Monday, August 5, 2019
Banks at times 'found wanting' prioritizing customer protection over sales target: RBI deputy governor MK Jain
“Customer service and consumer protection should not be relegated to the sidelines by goals driven by hard targets and sales related incentives for on-boarding customers."from Banking/Finance-Industry-Economic Times https://ift.tt/2OPQsKS
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